Shipping policy

Engineered for performance. Delivered with precision.

 

Overview

At ARKO, we are committed to delivering your order with speed, precision, and reliability.

All orders are processed within 1–3 business days.

Once shipped, you will receive a confirmation email with tracking information.

Shipping times

Estimated delivery times:

  • Europe: 5–15 business days
  • United States: 10–20 business days
  • Rest of the world: 10–20 business days

Please note that delivery times are estimates and may vary depending on your location.

Shipping costs

Shipping fees are calculated at checkout based on your location.

From time to time, we may offer free shipping promotions.

Order processing

Orders are processed Monday to Friday (excluding holidays).

Orders placed on weekends or holidays will be processed the next business day.

Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.

Delays

While we aim to meet all delivery estimates, delays may occur due to:

  • High demand
  • Customs processing
  • Carrier issues

ARKO is not responsible for delays caused by third-party shipping carriers.

Customs & duties

For international orders:

  • Customs fees, import duties, and taxes may apply
  • These charges are the responsibility of the customer

We recommend checking your local customs regulations before placing an order.

Incorrect address

Please ensure your shipping details are correct at checkout.

ARKO is not responsible for:

  • Lost packages due to incorrect addresses
  • Failed delivery attempts

Lost or stolen packages

Once an order has been shipped, ARKO is not responsible for lost or stolen packages.

If your package is marked as delivered but not received, please contact the carrier directly.

Contact

For any shipping-related questions:

support@arko.com